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Call us on: tel:0115-838-0111

Fletchers Privacy Policy

Fletchers Dining, Theatre and Events (also known as Fletchers) is a subsidiary of Nottingham College and operates as a commercial entity providing services through its restaurant and theatre facilities. Fletchers operates within the Nottingham College City Hub campus.

Our contact details:

Fletchers Dining, Theatre and Events
111 Canal Street
Nottingham
NG1 7HB

Telephone: 0115 838 0111
Email: fletchers.enquiries@nottinghamcollege.ac.uk

The type of personal information we collect

We collect and process the following information depending on certain services used:

  • Personal identifiers, such as name and contact information.
  • Email addresses.
  • Anonymous website analytics data (subject to accepting analytics cookies).

How we obtain the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To facilitate a restaurant reservation.
  • To facilitate a ticket purchase for entry to one or more theatre/performance shows.
  • Subscribing to the Fletchers email newsletter.
  • Request to post Fletchers gift vouchers to a provided mailing address.

We use your personal information as part of facilitating the above transactions in accordance with this privacy policy and the Nottingham College privacy policy.

In certain circumstances this data will be shared with certain Nottingham College personnel for the purpose of fulfilling the above requirements or other legitimate operational related reasons.

How we store your personal information

Your information is securely stored. When personal data is being transmitted through our website it is secured using Transport Layer Security (TLS). Data stored in our website is secure through robust access control measures.

  • We keep restaurant reservations for a maximum of two years which are securely stored within the Fletchers website. We retain this data for the outlined period in order to measure and report on restaurant bookings for business performance, after this data retention period, this data is automatically permanently erased.
  • Theatre show bookings are facilitated through TicketSource, which has it's own data retention policy on customer data with use of their service.

What our customers say

kk chau

17 hours ago

Enjoyed a lovely springtime lunch here today with my sister. The staff were all very polite and welcoming. The food was high quality, well presented and tasty. You can tell that the students really put in the effort to deliver a great service! I would definitely come again for lunch and would love to try one of the themed evening menus. Affordable fine dining without compromising on quality,

Diane Rodgers

2 weeks ago

We had a great experience at this restaurant with dishes cooked and served by students at the college. We had the low and slow cooked menu. All courses were beautifully cooked, flavours complimenting eachother. The peppercorn served with the beef was the best peppercorn sauce I have ever had, so often I find it too creamy. The poached pear was just the perfect end to a five course menu, tasty and not heavy. Service was slightly nervous but professional and knowledgeable. We will be back very soon.

Libby Saunders

1 month ago

If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there.

Trevor Wigham

3 months ago

Outstanding food, worthy of a fine dining restaurant. Excellent service from the young students.